WHAT IS YOUR RETURN POLICY?
We want you to be totally psyched about the product(s) you purchase from VOID’s webstore at voidcycling.com. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund.
The product(s) has to be in unaltered condition, with the original hangtags attached. The product(s) must not have been used. The product must be returned in the same way as when you received it.
The customer pays for the return shipping. When the return is refunded the original shipping fee will also be refunded.
HOW DO I TRACK MY ORDER?
When your order is ready you will be notified by email. In this email a Unifaun tracking number will be provided. Please click this tracking number to open Unifaun. Once on the Unifaun page the tracking number for the package will be available at the bottom of the page under "Parcels". Press the tracking number(s) to see where the package is located on the shipper website.
HOW LONG DOES DELIVERY TAKE?
Our normal delivery time on standard shipping is 2-6 business days worldwide. Online orders are dispatched from our warehouse in Sweden, during operating hours Monday - Friday between 8.00am – 5.00pm CET/CEST. During the holiday season and other bank holidays in Sweden orders may not be dispatched as often.